Truist Bank Corporate

Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.


This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


Truist Bank Headquarters
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number: (336) 733-2500

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Truist Bank Headquarters Map
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Truist Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Established:
01/01/1872
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Corporate Structure
Number of Branches:
2,006
US Bank Branches:
2,006
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$535,000,000,000
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
www.lightstream.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
Regulator:
FDIC
Branch Locations for Truist Bank
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The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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SPRINGFIELD KY MAIN BRANCH - Truist Bank
803 Bardstown Rd
Springfield, Kentucky 28202
LOUISVILLE MAIN BRANCH - Truist Bank
401 W Main St
Louisville, Kentucky 28202
HIGHLAND BRANCH - Truist Bank
1339 Bardstown Rd
Louisville, Kentucky 28202
SAINT MATTHEWS BRANCH - Truist Bank
4507 Shelbyville Rd
Louisville, Kentucky 28202
Crescent Hill Branch - Branch Banking And Trust Company
3747 Lexington Road
Louisville, Kentucky 28202
RUSSELL BRANCH - Truist Bank
2501 W Broadway
Louisville, Kentucky 28202
Algonquin Branch - Branch Banking And Trust Company
3140 Wilson Avenue
Louisville, Kentucky 28202
PRESTON BRANCH - Truist Bank
5319 Preston Hwy
Louisville, Kentucky 28202
LOUISVILLE SOUTHSIDE BRANCH - Truist Bank
7111 Southside Dr
Louisville, Kentucky 28202
TAYLOR BOULEVARD BRANCH - Truist Bank
3450 Taylor Blvd
Louisville, Kentucky 28202
HUNTERS TRACE BRANCH - Truist Bank
5110 Dixie Hwy
Louisville, Kentucky 28202
BASHFORD MANOR BRANCH - Truist Bank
3534 Bardstown Rd
Louisville, Kentucky 28202
JEFFERSON PAVILION BRANCH - Truist Bank
7301 Jefferson Blvd
Louisville, Kentucky 28202
HIKES POINT BRANCH - Truist Bank
4082 Taylorsville Rd
Louisville, Kentucky 28202
Stonybrook Branch - Branch Banking And Trust Company
2601 South Hurstbourne Parkway
Louisville, Kentucky 28202
HURSTBOURNE BRANCH - Truist Bank
330 Whittington Pkwy
Louisville, Kentucky 28202
BROWNSBORO BRANCH - Truist Bank
4908 Us Highway 42
Louisville, Kentucky 28202
HILLVIEW BRANCH - Truist Bank
5205 Hasbrook Dr
Louisville, Kentucky 28202
SPRINGHURST BRANCH - Truist Bank
9510 Brownsboro Rd
Louisville, Kentucky 28202
Westport Plaza Branch - Branch Banking And Trust Company
2900 N Hurstbourne Pkwy
Louisville, Kentucky 28202
MIDDLETOWN STATION BRANCH - Truist Bank
12917 Shelbyville Rd
Louisville, Kentucky 28202
Blankenbaker Branch - Branch Banking And Trust Company
721 Blankenbaker Parkway
Louisville, Kentucky 28202
Park Place Branch - Branch Banking And Trust Company
9050 Dixie Highway
Louisville, Kentucky 28202
DIXIE VALLEY BRANCH - Truist Bank
10403 Dixie Hwy
Louisville, Kentucky 28202
FERN CREEK BRANCH - Truist Bank
6740 Bardstown Rd
Louisville, Kentucky 28202
Irvine Main Branch - Branch Banking And Trust Company
119 Broadway Street
Irvine, Kentucky 28202
WINCHESTER KY BYPASS BRANCH - Truist Bank
825 Bypass Rd
Winchester, Kentucky 28202
Winchester Ky Main Branch - Branch Banking And Trust Company
30 W Broadway St
Winchester, Kentucky 28202
LANSDOWNE BRANCH - Truist Bank
3329 Tates Creek Rd
Lexington, Kentucky 28202
Nicholasville Branch - Branch Banking And Trust Company
2304 Norman Lane
Lexington, Kentucky 28202
LEXINGTON KY MAIN BRANCH - Truist Bank
200 W Vine St
Lexington, Kentucky 28202
HAMBURG BRANCH - Truist Bank
2489 Sir Barton Way
Lexington, Kentucky 28202
Blazer Branch - Branch Banking And Trust Company
3285 Blazer Parkway
Lexington, Kentucky 28202
BEAUMONT BRANCH - Truist Bank
937 Midnight Pass
Lexington, Kentucky 28202
Corbin Main Branch - Branch Banking And Trust Company
1390 Master Street
Corbin, Kentucky 28202
LONDON MAIN BRANCH - Truist Bank
840 Whitley St
London, Kentucky 28202
Cumberland Ky Branch - Branch Banking And Trust Company
1202 East Main Street
Cumberland, Kentucky 28202
Evarts Branch - Branch Banking And Trust Company
107 Yocum Street
Evarts, Kentucky 28202
HARLAN MAIN BRANCH - Truist Bank
200 Professional Ln
Harlan, Kentucky 28202
Alexandria Ky Branch - Branch Banking And Trust Company
7612 Alexandria Pike
Alexandria, Kentucky 28202
Belleview Ky Branch - Branch Banking And Trust Company
6710 Mcville Road
Burlington, Kentucky 28202
Covington Ky Branch - Branch Banking And Trust Company
231 Scott Street
Covington, Kentucky 28202
Fort Wright Branch - Branch Banking And Trust Company
1850 Ashwood Circle
Fort Wright, Kentucky 28202
19TH & MADISON BRANCH - Truist Bank
1831 Madison Ave
Covington, Kentucky 28202
CRESCENT SPRINGS BRANCH - Truist Bank
743 Buttermilk Pike
Crescent Springs, Kentucky 28202
CRESTVIEW HILLS BRANCH - Truist Bank
111 Lookout Farm Dr
Crestview Hills, Kentucky 28202
HIGHLAND PIKE KY BRANCH - Truist Bank
3435 Valley Plaza Pkwy
Fort Mitchell, Kentucky 28202
Edgewood Ky Branch - Branch Banking And Trust Company
591 Freedom Park Drive
Edgewood, Kentucky 28202
Fort Mitchell Branch - Branch Banking And Trust Company
350 Buttermilk Pike
Fort Mitchell, Kentucky 28202
Turkeyfoot Branch - Branch Banking And Trust Company
3950-A Turkeyfoot Road
Erlanger, Kentucky 28202
Erlanger Branch - Branch Banking And Trust Company
3133 Dixie Highway
Erlanger, Kentucky 28202
Crittenden Branch - Branch Banking And Trust Company
100 South Main Street
Crittenden, Kentucky 28202
DRY RIDGE BRANCH - Truist Bank
12 Taft Hwy
Dry Ridge, Kentucky 28202
Dry Ridge Walmart Branch - Branch Banking And Trust Company
20 Ferguson Boulevard
Dry Ridge, Kentucky 28202
FALMOUTH BRANCH - Truist Bank
515 Barkley St
Falmouth, Kentucky 28202
BURLINGTON PIKE BRANCH - Truist Bank
1065 Burlington Pike
Florence, Kentucky 28202
MOUNT ZION KY BRANCH - Truist Bank
330 Mount Zion Rd
Florence, Kentucky 28202
Houston Road Ky Branch - Branch Banking And Trust Company
4748 Houston Road
Florence, Kentucky 28202
Us 42 Branch - Branch Banking And Trust Company
8660 Haines Drive
Florence, Kentucky 28202
Hebron Branch - Branch Banking And Trust Company
2110 North Bend Road
Hebron, Kentucky 28202
Nicholson Branch - Branch Banking And Trust Company
12010 Madison Pike
Independence, Kentucky 28202
Independence Branch - Branch Banking And Trust Company
1700 Declaration Drive
Independence, Kentucky 28202
NEWPORT BRANCH - Truist Bank
501 Monmouth St
Newport, Kentucky 28202
Dayton Branch - Branch Banking And Trust Company
118 6th Street
Dayton, Kentucky 28202
Fort Thomas Branch - Branch Banking And Trust Company
25 North Fort Thomas Avenue
Fort Thomas, Kentucky 28202
HIGHLAND HEIGHTS KY BRANCH - Truist Bank
2800 Alexandria Pike
Highland Heights, Kentucky 28202
WALTON BRANCH - Truist Bank
255 Mary Grubbs Hwy
Walton, Kentucky 28202
Richwood Branch - Branch Banking And Trust Company
320 Richwood Road
Walton, Kentucky 28202
WARSAW KY BRANCH - Truist Bank
400 E Main St
Warsaw, Kentucky 28202
PAINTSVILLE MAIN BRANCH - Truist Bank
300 N Mayo Trl
Paintsville, Kentucky 28202
COAL RUN BRANCH - Truist Bank
4414 N Mayo Trl
Pikeville, Kentucky 28202
Pikeville Main Branch - Branch Banking And Trust Company
164 Main Street
Pikeville, Kentucky 28202
Shelby Valley Branch - Branch Banking And Trust Company
6758 Us Hwy 23 S
Pikeville, Kentucky 28202
Ferrells Creek Branch - Branch Banking And Trust Company
14793 Regina Belcher Hwy
Elkhorn City, Kentucky 28202
Glynnview Plaza Branch - Branch Banking And Trust Company
216 Glynnview Plaza
Prestonsburg, Kentucky 28202
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Truist Bank Complaints

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Complaint ID: 5913511

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Subissue:

Company: TRUIST FINANCIAL CORPORATION

Complaint: Truist has been updating me weekly that they are still working on my account. The last call was on Monday XXXX and noted they'd call me on XXXX with an update/final but did not. I am now receiving notices that they sold my loan to XXXX XXXX XXXX active as of XXXX. XXXX XXXX XXXX sent my welcome email dated XXXX followed by a delinquent notice dated XXXX. They've also been to my home and placed a hand written envelope labeled Confidential in sharpie marker on my doorstep. I am attaching attaching all including a rejection letter from Truist as to why they aren't correcting my credit reporting. I'm beginning to fear for my safety due to letter at my doorstep and on going harassment by mortgage lenders. Has Truist sold my loan during an investigation to avoid accounting for where my loan payments have been applied? Regards, XXXX XXXX

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 5913343

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Trouble during payment process

Subissue:

Company: TRUIST FINANCIAL CORPORATION

Complaint: Truist is sending me bogus letters related to insurance. They failed to pay my insurance and I ended up paying. I paid a {$45.00} fee for a gap in insurance. I reinstated my insurance on XX/XX/XXXX. The gap was XX/XX/XXXX- XX/XX/XXXX. So as of XX/XX/XXXX, I was covered. On XX/XX/XXXX they sent me a letter saying that I had no coverage and they were taking out coverage and charging me {$900.00} for this coverage. This makes no sense since the insurance coverage was solved on XX/XX/XXXX and the letter was issued XX/XX/XXXX. Additionally, I talked to them on the phone in early XXXX to pay the {$45.00} and make sure all was correct and accurate. In the letter, they sent they listed an old phone number that does not function correctly. it leaves customers in an endless loop where you can't get in touch with a human. The wrong number they listed on the letter XXXX there is no way to talk to a human from this number. Ins spite of trying all the menu options to get to a human I kept getting cut off. I spent several hours trying to get through. I ended up calling 4 other XXXX numbers for Truist before I got a human. That person ( in mortgages ) was able to get me a functioning phone number. She explained to me that the letter was 'system generated ' and that is why the number did not function correctly. How can they send out a letter that has a useless number? the new number she gave me was XXXX My primary complaint is that Truist makes communication near impossible for any normal person with work they need to do during the day. It is very costly to take half a day off of work to spend time trying to get through by phone. In the end, I finally got a human and they confirmed that the letter was in accurate. They have my insurance information there is no additional {$900.00} to spend. I lost my entire morning chasing this information down. How do they get fined for creating such duress and needless lost of work time and wages for me to solve a problem they created? How would this work for a single mother with shift work where she could not take time off to call Truist to find out they sent a bogus letter?

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 5911633

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Subissue: Public record information inaccurate

Company: TRUIST FINANCIAL CORPORATION

Complaint: Clear violation of the law

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Truist Bank Complaints:
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Truist Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 4 reviews.

9846-Truist Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

Truist Bank Name Changes
The following are other names Truist Bank has been known by over the years:

In 1975 their name became: Branch Banking and Trust Company.

In 2020 their name became: Truist Bank.

Truist Bank Headquarters' Locations
The following addresses are where Truist Bank has had their headquarters:

Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.

Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.

Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.

Truist Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.

Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)