Truist Bank Corporate

Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.


This corporate page for Truist Bank includes ratings, links to all Truist Bank branch profiles locations, reviews, corporate details, directions, their phone number, online banking website, and branch locations.


Truist Bank Headquarters
Truist Bank Corporate Headquarters Address:
Truist Bank
214 N Tryon St
Charlotte, North Carolina 28202
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Truist Bank Headquarters Phone Number: (336) 733-2500

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Truist Bank Headquarters Map
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Truist Bank Overview
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Established:
01/01/1872
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Corporate Structure
Number of Branches:
2,006
US Bank Branches:
2,006
Foreign Offices:
0
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
SAIF Insured:
No
State Chartered:
Yes
Financial Snapshot
Assets:
$535,000,000,000
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
www.lightstream.com
FDIC Oversight
FDIC Region:
5
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
Regulator:
FDIC
Branch Locations for Truist Bank
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The following is a directory of all branch offices for Truist Bank. Below that are any complaints and ratings available as well as the ability to leave one yourself if you wish :)
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Pecan Street Marketplace Branch - Truist Bank
2606 Fm 1825
Pflugerville, Texas 28202
ROUND ROCK BRANCH - Truist Bank
110 Ih 35 N
Round Rock, Texas 28202
AUSTIN DOWNTOWN BRANCH - Truist Bank
611 W 5th St
Austin, Texas 28202
SOUTH LAMAR BRANCH - Truist Bank
3508 S Lamar Blvd
Austin, Texas 28202
LAKELINE BRANCH - Truist Bank
10900 K Lakeline Mall Drive
Austin, Texas 28202
HILL COUNTRY GALLERIA BRANCH - Truist Bank
12301 Bee Cave Pkwy
Austin, Texas 28202
SOUTHPARK BRANCH - Truist Bank
1701 Directors Blvd
Austin, Texas 28202
DAVENPORT BRANCH - Truist Bank
3801 N Capital Of Texas Hwy
Austin, Texas 28202
ROLLINGWOOD BRANCH - Truist Bank
2702 Bee Caves Rd
Austin, Texas 28202
Westlake Branch - Branch Banking And Trust Company
3342 Bee Caves Road
Austin, Texas 28202
ONION CREEK BRANCH - Truist Bank
2110 Boca Raton Dr
Austin, Texas 28202
WILLIAM CANNON BRANCH - Truist Bank
4220 W William Cannon Dr
Austin, Texas 28202
NORWOOD PLAZA BRANCH - Truist Bank
1000 E Anderson Ln
Austin, Texas 28202
Crestview Branch - Branch Banking And Trust Company
6929 Airport Boulevard, Ste D196
Austin, Texas 28202
MOPAC BRANCH - Truist Bank
7800 N Mopac Expy
Austin, Texas 28202
Arboretum Branch - Branch Banking And Trust Company
9777 Great Hills Trail
Austin, Texas 28202
ANDREWS HIGHWAY BRANCH - Truist Bank
1100 Andrews Hwy
Midland, Texas 28202
Midland Downtown Drive Thru Branch - Branch Banking And Trust Company
710 North Big Spring Street
Midland, Texas 28202
Wadley Branch - Branch Banking And Trust Company
707 West Wadley Avenue
Midland, Texas 28202
Midland Briarwood Branch - Branch Banking And Trust Company
4715 North Midland Drive
Midland, Texas 28202
DOWNTOWN ODESSA BRANCH - Truist Bank
618 N Texas Ave
Odessa, Texas 28202
ODESSA 42ND STREET BRANCH - Truist Bank
4900 E 42nd St
Odessa, Texas 28202
KERMIT HIGHWAY BRANCH - Truist Bank
3131 Kermit Hwy
Odessa, Texas 28202
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Truist Bank Complaints

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Complaint ID: 7646109

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: TRUIST FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 6365082

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Other personal consumer report

Issue: Improper use of your report

Subissue: Reporting company used your report improperly

Company: TRUIST FINANCIAL CORPORATION

Complaint:

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A


Complaint ID: 7158937

Product: Mortgage

Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Trouble during payment process

Subissue:

Company: TRUIST FINANCIAL CORPORATION

Complaint: I wanted to make a payment on my XXXX XXXX loan. I have been having difficulty signing into account online since XXXX XXXX. When using Truist app on my phone, I get a message, Service unavailable at this time. Try again later. Trying again later over, and over does not improve the process. I tried using the Truist website for online banking. After successfully logging on, I immediately get a message, You have been logged off after 10 minutes of inactivity I never get to an option screen, and I am kicked out. On or about XX/XX/2023, I contacted Truist at XXXX for assistance with accessing online banking. After explaining my difficulty for 10 minutes, I am given the opportunity to make a payment. I provide the account number, and then I am told Truist is refusing the payment because the account is more than 30 days late. The account is late because I can not logon to pay. I am also told that online access is probably restricted because the account is late. Approximately, 20 minutes has passed, and I am given another number to call to make the payment, ( XXXX ) XXXX. I insist on help with logging into account using mobile app and/or website, which is why I called. I am given a number to help desk, XXXX XXXX. I am given an offer to create a new password. There is nothing wrong with the password, if I can login. I have spent approximately XXXX minutes, and have accomplished nothing. It is XX/XX/, and I still can not access online banking. According to correspondence dated XX/XX/, online banking and mobile app are a benefit. There is no indication that restrictions apply. I have updated browsers, and mobile app. I have uninstalled and reinstalled app. I updated XXXX. I ran security and virus checks.

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A



View More Truist Bank Complaints:
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Truist Bank Reviews and Ratings

Average Customer Rating

3 out of 5 stars from 4 reviews.

9846-Truist Bank

Reviews

[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.

1 stars

Reviewed on February 09 2024 by Lamar

Ruined [-] credit by reporting a late payment to [-] credit reporting agency’s. I’ve had [-] visa credit card with them for years and always paid promptly. Paid $1580.00 on 12/2/2023. Tried to pay again [-] first week of [-] and had trouble with [-] automated system, called to pay in February and they had turned it over to collections over $97.00 [-] payment. Paid [-] full balance of $1883 and change but [-] credit score is down over a hundred points because of [-] honest mistake. Very poor [-] practice to say [-] least. [-] wife spoke to customer service over [-] phone and [-] representative was rude and dismissive. [-] [-] would be to high of a score


5 stars

Reviewed on March 03 2023 by Emerson B

-0 [-]


5 stars

Reviewed on May 11 2021 by Chuck h

Claiming accounts


1 stars

Reviewed on February 25 2021 by Dashekia O

Bad service


Truist Bank Name Changes
The following are other names Truist Bank has been known by over the years:

In 1975 their name became: Branch Banking and Trust Company.

In 2020 their name became: Truist Bank.

Truist Bank Headquarters' Locations
The following addresses are where Truist Bank has had their headquarters:

Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.

Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.

Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.

Truist Bank Mergers and Acquisitions
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.

Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)