Truist Bank has 2,006 banking locations. Their corporate headquarters address is listed as: 214 N Tryon St in Charlotte North Carolina.
This corporate page for Truist Bank includes ratings, a link to bring you to all Truist Bank locations in Ashburn and all other branches, reviews, corporate details, directions, routing numbers,, their phone number, online banking website, and branch locations.
Get mobile directions from current location:
or enter a starting address:
Truist Bank Headquarters Phone Number:
(336) 733-2500
If you are not looking for their corporate location, but a Truist Bank branch location close to you or somewhere else:
Simply enter the city and/or zip code below, and we will return all Truist Bank branches in that area.
Skip to Complaints, Ratings, and Reviews
Truist Bank Location Area Map
This section was Last checked and updated, on our end, 1/28/2024.
Bank's Headquarters:
214 N Tryon St
Charlotte, North Carolina 28202
Became FDIC Insured:
01/01/1934
Corporate Website:
www.truist.com
Bank Class:
Commercial bank, state charter and Fed nonmember, supervised by the FDIC.
Last Structure Change:
08/31/2022
Bank Specialty/Focus:
Commercial Lending Specialization
Bank Holding Company:
TRUIST FINANCIAL CORP
Parent FDIC Cert#:
NA - Not listed as a child of a larger bank.
Deposits:
$411,700,000,000
Deposits Held Domestically:
$411,700,000,000
Equity Capital:
$61,609,000,000
Net Income:
$4,294,000,000
Additional Websites where they accept or solicit for deposits:
FDIC Supervisory Region:
Atlanta
Federal Reserve District:
Atlanta
FDIC Field Office:
Charlotte
View More Truist Bank Complaints:
Previous 1
2
3
4
5
6
7
8
9
...
41
Next
Complaint ID: 8143516
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Subissue: Account information incorrect
Company: TRUIST FINANCIAL CORPORATION
Complaint:
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8224952
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Deposits and withdrawals
Company: TRUIST FINANCIAL CORPORATION
Complaint: I am writing to file a formal complaint against Truist Bank regarding the repeated lockouts of my business account and the complete lack of communication from their end. I am deeply concerned about the impact this has had on my ability to access and manage my funds.
I have experienced two separate incidents where Truist Bank has locked me out of my business account without providing any prior notification or explanation. To add to the frustration, I have not received any written communication or phone calls from Truist regarding these lockouts. Ive personally reached out to them both in-person at a branch ( XX/XX/XXXX, XX/XX/XXXX ) and over the phone ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX ) to address these issues.
Upon contacting Truist 's Fraud and Account Security departments, I was informed that there is no case on their end, and there are no fraud flags associated with my account. Despite this, they have been unable to completely unlock my account, citing the current lockout as the result of an individual at a branch. Regrettably, this specific individual has proven to be unreachable for all occasions Ive reached out to Truist.
I am extremely concerned about the lack of transparency, communication, and the inconvenience caused by these account lockouts. As a customer, I deserve to know the reasons behind these actions and to have access to my funds without unnecessary obstacles. Truist 's failure to communicate and resolve this matter promptly is not only frustrating but also puts my business operations at risk.
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Complaint ID: 8346366
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Subissue: Banking errors
Company: TRUIST FINANCIAL CORPORATION
Complaint: After XXXX, I noticed fraudulent debit charges on my corporate checking account and reported them to Truist and on XX/XX/XXXX I asked that the account be frozen to prevent any other unauthorized charges. After that, Truist allowed an additional 13 debit transactions and on XX/XX/XXXX a wire for {$24000.00}. I was called about the wire and said it was not mine yet Truist still allowed it to process. Truist reimbursed my account for the debits but I have called at least every other day trying to get my {$24000.00} back but kept keep getting the runaround that it is being " investigated. ''
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
View More Truist Bank Complaints:
Previous 1
2
3
4
5
6
7
8
9
...
41
Next
Average Customer Rating
3 out of 5 stars from 4 reviews.
9846-Truist Bank
Reviews[-] means a part of a review was redacted. Names, profanity, phone numbers, account numbers, and email addresses being the main reasons. False positives happen as well, better to ere on the side of safety we think.
Reviewed on February 09 2024 by Lamar
Ruined [-] credit by reporting a late payment to [-] credit reporting agency’s. I’ve had [-] visa credit card with them for years and always paid promptly. Paid $1580.00 on 12/2/2023. Tried to pay again [-] first week of [-] and had trouble with [-] automated system, called to pay in February and they had turned it over to collections over $97.00 [-] payment. Paid [-] full balance of $1883 and change but [-] credit score is down over a hundred points because of [-] honest mistake. Very poor [-] practice to say [-] least. [-] wife spoke to customer service over [-] phone and [-] representative was rude and dismissive. [-] [-] would be to high of a score
Reviewed on March 03 2023 by Emerson B
Reviewed on May 11 2021 by Chuck h
Reviewed on February 25 2021 by Dashekia O
The following is a directory of all branch offices for Truist Bank
Pages:
Previous 1
2
3
4
5
6
7
8
9
...
41
Next
Pages:
Previous 1
2
3
4
5
6
7
8
9
...
41
Next
The following are other names Truist Bank has been known by over the years:
In 1975 their name became: Branch Banking and Trust Company.
In 2020 their name became: Truist Bank.
The following addresses are where Truist Bank has had their headquarters:
Moved From: MAIN STREET to 223 West Nash Street, Wilson, NC 27893.
Moved From: 223 WEST NASH STREET to 200 West Second Street, Winston-Salem, NC 27101.
Moved From: 200 W 2nd St to 214 N Tryon St, Charlotte, NC 28202.
The following shows transitions that are what have ultimately result in Truist Bank becoming what it is today, for better or worse.
Bank of Statesville (1972)
The Citizens Bank of Warrenton (1976)
The Bank of Matthews (1976)
Edgecombe Bank & Trust Company (1980)
Independence National Bank (1981)
City National Bank (1983)
Bank of Alamance (1984)
The Carolina Bank (1984)
BB&T Savings Bank of Durham, Inc. (1992)
BB&T Federal Savings Bank of Pitt County (1992)
BB&T Federal Savings Bank of High Point (1992)
Albemarle Savings and Loan Association (1992)
Gate City Federal Savings Bank (1992)
Peoples Federal Savings Bank of Thomasville (1992)
First Financial Savings Bank, Inc. (1993)
Security Federal Savings Bank (1993)
Carolina Savings Bank (1993)
Edenton Savings and Loan Association (1993)
Old Stone Bank of North Carolina, A FSB (1994)
Citizens Savings Bank, SSB, Inc. (1994)
Citizens Savings Bank, SSB (1994)
Mutual Savings Bank of Rockingham County, SSB (1994)
SNB Savings Bank, Inc., SSB (1995)
Southern National Bank of North Carolina (1995)
United Carolina Bank (1997)
Maryland Federal Bank (1998)
Franklin National Bank of Washington, D.C. (1999)
Commerce Bank Corporation (1999)
Carroll County Bank and Trust Company (2000)
Bank of Maryland (2000)
First Liberty Bank (2000)
Matewan Bank, FSB (2000)
The Matewan National Bank (2000)
Milton National Bank (2000)
First Citizens Bank (2000)
Bank Atlanta (2000)
Premier Bank (2000)
Farmers & Merchants Bank (2000)
First Citizens Bank (2000)
One Valley Bank, Inc. (2001)
One Valley Bank of Huntington (2001)
One Valley Bank - North, Inc. (2001)
One Valley Bank, National Association (2001)
One Valley Bank of Mercer County, Inc. (2001)
One Valley Bank - South, Inc. (2001)
One Valley Bank-East, National Association (2001)
FCNB Bank (2001)
First National Bank of Northwest Georgia (2001)
First Bulloch Bank & Trust Company (2001)
Hardwick Bank & Trust Company (2001)
First National Bank of Effingham (2001)
Wayne National Bank (2001)
Metter Banking Company (2001)
BankFirst (2001)
The First National Bank and Trust Company Athens, Tennessee (2001)
BankFirst Trust Company (2001)
Century South Bank of Central Georgia, National Association (2001)
Century South Bank of Fannin County, National Association (2001)
Century South Bank of Northeast Georgia, National Association (2001)
Century South Bank of the Coastal Region, National Association (2001)
Century South Bank of Dahlonega (2001)
Century South Bank of Alabama (2001)
Century South Bank of Danielsville (2001)
Century South Bank of the Carolinas (2001)
Century South Bank of Lavonia (2001)
Century South Bank of Ellijay (2001)
Century South Bank of Dawsonville (2001)
Century South Bank of Polk County (2001)
F & M Bank-West Virginia, Inc. (2002)
F&M Bank - Maryland, Inc. (2002)
Community First Bank (2002)
Area Bank (2002)
The Vine Street Trust Company (2002)
Area Trust Company (2002)
Bank of Louisville (2002)
First South Bank (2002)
Equitable Bank (2003)
Atlantic Bank (2003)
Farmers Bank of Maryland (2003)
Republic Bank (2004)
Main Street Bank (2006)
The Bank/First Citizens Bank (2006)
The Home Bank of Tennessee (2006)
The Home Bank (2006)
Branch Banking and Trust Company of Virginia (2007)
Branch Banking and Trust Company of South Carolina (2007)
Coastal Federal Bank (2007)
BankAtlantic (2012)
BB&T Financial, FSB (2013)
The Bank of Kentucky, Inc. (2015)
Susquehanna Bank (2015)
Susquehanna Trust & Investment Company (2015)
Semper Trust Company (2015)
National Penn Bank (2016)
SunTrust Bank (2019)