Commerce Bank - BARRY ROAD NORTH BRANCH

Been banking there for years but not anyone after the management changed, i brought all my checking and savings to my other bank that cares about customer satisfaction, would not recommended to anyone, i needed help on something and the manager seem unknowable about any of my issues and called a bunch of different departments and got frustrated very easy and was rude to me the whole time i was there, and at one point wanted me to leave because she couldn't figure it out, also during that time, this isn't my first issue with her,i opened a new account with her, she put me in a account that i did not agree on that charged me a fee, called a month later and said sorry let me switch you to a basic account which is what i was told i had when i opened it, i asked why i was in the relationship account and she said she signed me up for a promotion or something? Also she enrolled me in this identity protection which i specifically told her i did not want and it charged me, the whole account opening process was horrible, . Glad i have a better bank to go to, definitively untrustworthy manager there, and unprofessional. I believe her name was Brittney or Brooke, Wish i had her bosses number

Been banking there for years but not anyone after the management changed, i brought all my checking and savings to my other bank that cares about customer satisfaction, would not recommended to anyone, i needed help on something and the manager seem unknowable about any of my issues and called a bunch of different departments and got frustrated very easy and was rude to me the whole time i was there, and at one point wanted me to leave because she couldn't figure it out, also during that time, this isn't my first issue with her,i opened a new account with her, she put me in a account that i did not agree on that charged me a fee, called a month later and said sorry let me switch you to a basic account which is what i was told i had when i opened it, i asked why i was in the relationship account and she said she signed me up for a promotion or something? Also she enrolled me in this identity protection which i specifically told her i did not want and it charged me, the whole account opening process was horrible, . Glad i have a better bank to go to, definitively untrustworthy manager there, and unprofessional. I believe her name was Brittney or Brooke, Wish i had her bosses number